FAQs

🚿 Plumbing System Questions

Why is my water pressure suddenly low?
Low water pressure can be caused by a clogged aerator, a partially closed shut-off valve, a bad PRV valve, pipe corrosion, or a hidden leak. Our licensed plumbers from On-Call Plumbing can diagnose the issue and restore your water flow quickly.
What causes my drains to keep clogging?
Frequent clogs may be due to grease, hair, soap scum, or even tree roots in your sewer line. Our team at On-Call Plumbing can perform a thorough drain cleaning or camera inspection to identify the source.
How do I know if I have a water leak behind the wall?
Signs include water stains, mold, musty smells, peeling paint, or an increase in your water bill. Our licensed plumbers from On-Call Plumbing use advanced leak detection tools to pinpoint hidden leaks with minimal disruption.
Why does my toilet keep running after I flush it?
This is often caused by a faulty flapper, misadjusted float, or worn fill valve. On-Call Plumbing can quickly repair or replace the necessary parts to stop the waste of water.
Is it normal to hear banging noises in the pipes?
No, that “water hammer” sound can damage your plumbing over time. Our plumbers at On-Call Plumbing can install air chambers or arrestors to quiet your pipes and protect your system.
Why do I smell a sewer odor in my bathroom?
This could be due to a dry P-trap, clogged vent pipe, or damaged sewer line. On-Call Plumbing can investigate the source and provide the right fix.
How can I tell if my water heater is going bad?
Look for signs like inconsistent water temperature, rust-colored water, unusual noises, or leaks. Our On-Call Plumbing team can inspect your unit and advise on repair or replacement.
What’s the difference between hard water and soft water?
Hard water contains minerals that can cause buildup in pipes and appliances. Our licensed plumbers at On-Call Plumbing can test your water and install a softener if needed.
Why is there water pooling around my water heater?
It could be a leaking tank, faulty pressure valve, or loose connection. On-Call Plumbing can assess the issue and help you avoid water damage.
Can tree roots really damage my plumbing system?
Yes, they can infiltrate your sewer line and cause blockages or breakage. Our team at On-Call Plumbing can perform a camera inspection to check for root intrusion and recommend a long-term fix.

🧰 Preventive Maintenance Questions

How often should I have my plumbing inspected?
We recommend an annual inspection. Our licensed plumbers from On-Call Plumbing can help you catch small issues before they become major problems.
What is the On-Call Plumbing Monthly Membership? It’s a monthly service plan designed to give homeowners peace of mind. Members receive priority service, and annual plumbing inspections —so you have help, even when the unexpected happens. Instead of relying on a hassled homeowners insurance policy with deductibles, delays, and coverage confusion, our membership gives you direct access to trusted, local plumbing help—fast and stress-free.
What can I do to prevent frozen pipes in the winter?
Insulating pipes and allowing faucets to drip during freezes helps. If you're unsure, On-Call Plumbing can inspect vulnerable areas and offer winterization services.
Should I use chemical drain cleaners?
It’s best to avoid them—they can damage your pipes. On-Call Plumbing offers safe and effective drain cleaning solutions.
How can I avoid future clogs in my kitchen sink?
Avoid dumping grease and food scraps, and use a drain strainer. If you’ve had recurring issues, our On-Call Plumbing experts can assess your system and offer preventative options.
Are flushable wipes actually safe for my plumbing?
Unfortunately, no. They don't break down like toilet paper and often cause clogs. On-Call Plumbing can help if wipes have caused issues in your system.

🛠️ Fixture & Equipment Questions

What size water heater do I need for my home?
It depends on your household size and usage. On-Call Plumbing can help determine the right size and type of heater for your needs.
Is a tankless water heater better than a traditional one?
Tankless heaters are energy-efficient and save space. Our licensed plumbers from On-Call Plumbing can help you weigh the pros and cons and choose the best fit.
Can you help with installing a new garbage disposal?
Absolutely! On-Call Plumbing handles garbage disposal installations and replacements safely and professionally.
How do I know if I need to replace my old pipes?
Frequent leaks, low pressure, and discolored water are signs. Our On-Call Plumbing team can inspect your plumbing and recommend whether repiping is necessary.
Do I need a plumber to install a new faucet or toilet?
While DIY is possible, hiring On-Call Plumbing ensures it’s done correctly, without leaks or code violations.